Redesigning an Experience for Pet Parents.
[ My Role ]
Creative Direction
Art Direction
UX / UI
Design System
[ About the Project ]
Freshpet had been a client of ours for a while, and after having completed a product selector that increased engagement and conversions while decreasing bounce rate, we pushed for a full site redesign. The site needed a refresh to get rid of technical debt, fragmented domains, slow load times and a confusing site architecture. Freshpet wanted us to craft a mobile-first digital experience that could deliver a new way for customers to experience the power of “fresh” and set a new standard of best-in-class for the category.
[ Fast Facts ]
30% increase in average time spent on site
195% increase in conversion rate
36% decrease in bounce rate
[ Awards & Recognition ]
w3 gold award - General website in consumer goods
W3 Gold Award - visual appeal & Experience
w3 gold award - best mobile user experience
[ Team Credit ]
Joe Pilcavage, Jacqui Montano, Adam Chambers, Cory Zibell, Dan Saksa, Craig Keller